Return policy
Returns and refunds depend on the transaction, product condition, event rules and applicable law.
Damaged or incorrect product
If a delivered product is materially damaged, incorrect or inconsistent with the confirmed order, report it as soon as practical with reasonable evidence.
Refunds
Refund eligibility depends on the reason, payment status, event-specific rules, product condition and applicable law. Provider processing time may continue after DinkLow initiates an eligible refund.
Warranty
Warranty rights follow the confirmed product information, the nature of the issue and applicable law. Misuse, unauthorized modification or post-delivery damage can affect eligibility.
Full policy
The Terms & Conditions are the controlling source for cancellations, refunds, returns and warranty rules.